Shipping policy

Shipping fees are listed when completing your transaction. 

Goods will be packaged securely, and notification of shipment will be sent.

Where goods are being returned, the customer is responsible to ensure the package is packaged securely to not incur damage upon its return. Unless an item is faulty, the return shipping costs are at the expense of the customer. 

Full details of where items for return are to be shipped to will be supplied prior to customer sending back.

If you have any queries around the shipping policies, please email sales@universalpp.co.nz.